KCJ Enterprises

Reviews of KCJ Enterprises

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  ebb&flow design Added January 13, 2024

  ★ ★ ★ ★ ★
  Over the years we have experienced numerous carpet cleaner companies via a call centre who use contractors and have been so disappointed.
  We welcomed a local Brisbane based KCJ Enterprises who we spoke directly with the owner and associated staff for carpet treatment. We had a few tricky spills on our carpet which we were told could never be removed and were totally satisfied by KCJ who removed the stain and we saved money by not replacing the carpet! It was also nice to have a followup call the next day. A pleasant surprise for a business who cares about their customers. Our loose rug was removed and delivered cleaned to perfection. Great service and we highly recommend this Company.
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  F K Added January 08, 2024

  ★ ★ ★ ★ ★
  My father in law had his carpets cleaned after years of built up tough stains and the results have the carpets looking brand new! We had previously been told by carpet cleaning companies that we would need to replace the carpet. We had dealt with Kieron who was very professional and personable. Kieron would have stayed back for free if my father in law was unsatisfied. He answered any questions we had with ease and due to the state of the carpets, provided us with different options for best value. My father in law is beyond satisfied with the service from KCJ and Kieron specifically. We have saved so much time and money not having to replace the carpet and we are not worried about carpet damage in the future as we will definitely be using KCJ again.
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  Noam Phillip Added January 04, 2024

  ★ ☆ ☆ ☆ ☆
  1. Highly unprofessional - coming on wrong days and at times outside the window provided in the appointment. 2. Three different sets of technicians were sent because the second visit did not rectify the problem, which further complicated the work. 3. The second-visit older technician was clear and communicative while the other 5 out of 6 "technicians" who visited appeared to have little knowledge and were not communicative - they appeared to be following a protocol taught to them without any true comprehension about mould. 4. KCJ Property Restoration are upholstery cleaners while also claiming to be certified to do mould remediation, yet they were not able to test the air for mould spores, nor could they provide a final or ongoing assessment as to whether the room was healthy or safe for habitation - so we will have to hire a qualified mould expert separately. Don't hire KCJ for mould - go to an expert with knowledge, professionalism and good communication.
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  Tammy Nowland Added January 03, 2024

  ★ ★ ★ ★ ★
  We are unbelievably lucky to have found KCJ property restorations. The team knew exactly what they were doing and are absolute perfectionists. Kay continually checked in with updates and the office staff were friendly and knowledgeable.
  
  I honestly can’t thank KCJ enough for their customer service and expertise in the restoration of our beautiful home!
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  benjamin peters Added December 30, 2023

  ★ ★ ★ ★ ★
  Awesome service,
  Hands down one of the best carpet cleaning professionals around. Could not recommend KJC enough. Kieron went the extra mile and gave us a result far better then we expected.

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